Training Sessions for Volunteers Free Training Available for Volunteers These workshops cover employment issues that are essential for volunteers and those looking for paid work. Equality and Diversity Awareness What is Equality & Diversity? Reasons for Discrimination, Equality and the Law, Equality and Diversity Terms. Please click here for current training dates. Introduction to Office Skills Meeting and Greeting People, Answering the Telephone, Taking Messages, Dealing with Difficult Situations- resolving conflict. Please click here for current training dates. Two session workshops Application Forms and Supporting Statements
- Filling in application forms
- Writing a winning supporting statement
- Matching your skills to the person specification
- Disclosing health concerns, criminal convictions, etc.
- Identifying transferable skills Interview Skills
- The Job Interview Process
- How to behave and how to prepare
- What to expect
- What are interviewers looking for?
- Typical questions
Communication and Presentation Skills
- What is communication?
- Listening skills
- Overcoming barriers to communication
- Why do we communicate?
- Sharing information
- Talking descriptively
- Common problems
- Formal presentation
Please click here for current training dates.
If you would like more information on available training or to book a confidential interview please call Russell on 020 8613 7113 or email russell@volunteercentrelewisham.org.uk
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